How
Does The Rental Security Work?
We have a rental
security
clause to ensure that the costume comes back to us in
the same condition as it was sent out to you our
customer. No Funds are charged or held unless the
following applies:
Rental
Agreement States as follows: The
rental security listed will only be charged by Rent a
Character in the event that said costume(s) is not
returned, returned late, damaged, soiled or with parts
missing. Should the costume(s) be returned late,
with missing parts, excessively soiled and /or
damaged, the undersigned agrees to be charged part or
all of his/her rental security. Any pro-rated
part of the rental security that is charged to the
undersigned will be solely at the discretion of Rent a
Character. The rental security will not be
charged if the costume(s) is returned to Rent a
Character on the agreed upon return date and in the
same condition in which it was rented.
Reasonable wear to
the items are to be expected and accepted. DAMAGE is
considered to have occurred by: tearing, burning,
cutting, excessive make-up, broken zipper, removal of
trim or embellishments.
Articles which are lost or damaged while in your
possession or by improper packing for return shipment
will be charged the replacement cost. If items require
additional scrubbing there will be a $25.00 scrubbing
fee. If we are unable to get an item cleaned it will
be considered damaged. DO NOT try to clean the item
yourself.
Rental Security
